728 Area Code: West Palm Beach, Florida
Area code 728 serves West Palm Beach, Delray Beach and Boca Raton, Florida in the Eastern time zone, in service since 2023. Consumers have filed 687 unwanted-call complaints against 302 different 728 numbers, 50 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 728 at a glance
- State
- Florida
- Main cities
- West Palm Beach, Delray Beach, Boca Raton, Boynton Beach, Belle Glade, Jupiter
- County
- Palm Beach County
- Local time
- —Eastern
- In service since
- March 10, 2023
- Overlay of
- 561
- Local dialing
- 10 digits (area code + number)
- Exchanges
- 6 rate centers, 67 prefixes
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Reported 728 numbers
No single 728 number has enough complaints yet for a full report page, so none are listed. Look up the exact number that called you: the lookup works on every US number, whether or not it has complaint history.
What calls from 728 numbers are about
135 FTC Do Not Call complaints about 728 numbers since Jul 24. The most common named subject is debt-relief pitches, at 10% of complaints (57% of those were recorded messages). Overall, 54% of callers who answered said the call was a robocall.
FTC complaint subjects
- Other / unspecified6347%
- Debt reduction1410%
- Dropped call / no message1310%
- Lotteries, prizes & sweepstakes107%
- Impostor (government, business, family)97%
- No subject given86%
- Vacation & timeshares54%
FCC complaints by call type, last 2 years
- Live Voice1141%
- Text Message933%
- Prerecorded Voice726%
33% of recent FCC complaints about 728 numbers are about text messages, not calls.
When 728 spam calls come in
31% of complaints that give a call time describe calls between 3pm and 6pm. 95% came Monday to Friday, most on Wednesdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
49 FTC complaints about 728 numbers in the last four weeks, up 40% on the four weeks before. FCC complaints about 728 numbers peaked in 2015 (499); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
60% of the FTC complaints about 728 numbers came from Florida residents, but only 4% from people with 728 numbers themselves. The calls are mostly regional rather than aimed at 728 phones specifically.
Where complainants live
- Florida8160%
- New York64%
- Ohio64%
- Virginia43%
- California43%
Busiest 728 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
| Prefix | Complaints | Numbers | Carrier | Exchange |
|---|---|---|---|---|
| (728) 244-xxxx | 11 | 11 | AT&T Mobility (New Cingular Wireless PCS) | Boca Raton |
| (728) 800-xxxx | 6 | 5 | Terra Nova Telecom, INC. | Belle Glade |
| (728) 238-xxxx | 5 | 5 | Onvoy (Sinch) | West Palm Beach |
Carriers operating in 728
NANPA has assigned 67 728 prefixes (NPA-NXX central-office codes) across 6 rate centers: 43% to wireless carriers, 52% to landline and VoIP operators; 97% are pooled blocks shared by several carriers. 12 prefixes were assigned in the last 12 months (newest 2026-07-21). The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 13(19%) | 5 | 2026-07-21 |
| Verizon Wireless (Cellco Partnership) | Wireless | 12(18%) | 2 | 2025-09-26 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 9(13%) | 3 | 2026-06-22 |
| Omnipoint Miami E License, LLC | Wireless | 8(12%) | 3 | 2025-03-26 |
| Wide Voice, LLC | Competitive / VoIP (CLEC) | 8(12%) | 5 | 2024-01-31 |
| Livewire Telecom, LLC | Competitive / VoIP (CLEC) | 4(6%) | 4 | 2026-03-20 |
| Bandwidth.com | Competitive / VoIP (CLEC) | 3(4%) | 3 | 2025-03-10 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 2(3%) | 2 | 2024-01-12 |
| Shelcomm | Unclassified | 2(3%) | 2 | 2024-09-03 |
| Ip Horizon LLC | Competitive / VoIP (CLEC) | 1(1%) | 1 | 2025-04-25 |
| Leap Telecom, LLC | Competitive / VoIP (CLEC) | 1(1%) | 1 | 2024-09-19 |
| MCImetro (Verizon Business) | Competitive / VoIP (CLEC) | 1(1%) | 1 | 2024-12-12 |
Largest rate centers (exchanges) by prefixes: West Palm Beach (24), Delray Beach (16), Boca Raton (14), Boynton Beach (5), Belle Glade (4), Jupiter (4). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 728 numbers
Before you call back
- Debt reduction is the top named complaint here. Don't pay upfront fees for debt relief; the FTC's Telemarketing Sales Rule bans them. Talk to your lender or a nonprofit credit counselor instead. Read about debt-relief robocalls.
- Look up the full number above. A missed call from 728 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in Florida
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: Florida Attorney General.
- Florida is one of the states that maintains its own Do Not Call registry alongside the federal National Do Not Call Registry, so telemarketers calling Florida numbers are expected to check both lists. Registering on the federal list at donotcall.gov is free and never expires; the state list is administered separately and may have its own registration process and renewal period.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 728: questions answered from the data
Where is area code 728?
Area code 728 serves West Palm Beach, Delray Beach and Boca Raton, Florida, covering Palm Beach County. It has been in service since March 10, 2023.
What time zone is area code 728 in?
Area code 728 is in the Eastern time zone (UTC−5, or UTC−4 during daylight saving time). The current local time is shown at the top of this page.
What are calls from 728 numbers usually about?
Since Jul 24, consumers filed 135 FTC Do Not Call complaints about 728 numbers. The most common named subject was debt-relief pitches: 10% of complaints, 57% of them recorded messages. Across all subjects, 54% of callers who answered the question said the call was a robocall.
When do 728 spam calls happen?
31% of the complaints that give a call time describe calls between 3pm and 6pm, and 95% came on weekdays, most often on Wednesday. Times are as consumers reported them.
Are calls from 728 numbers really local?
Not necessarily. 60% of the FTC complaints about 728 numbers came from Florida residents, but only 4% from people with 728 numbers themselves. The calls are mostly regional rather than aimed at 728 phones specifically.
Are 728 robocalls increasing?
In the four weeks to Oct 20, consumers filed 49 FTC complaints about 728 numbers, 40% more than the four weeks before.
How do I report a 728 scam call in Florida?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In Florida, the Florida Attorney General also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Overlay and nearby area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.