561 Area Code: West Palm Beach, Florida
Area code 561 serves West Palm Beach, Boca Raton and Delray Beach, Florida in the Eastern time zone, in service since 1996. Consumers have filed 8,298 unwanted-call complaints against 6,447 different 561 numbers, 932 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 561 at a glance
- State
- Florida
- Main cities
- West Palm Beach, Boca Raton, Delray Beach, Boynton Beach, Jupiter, Belle Glade + 1 more
- County
- Palm Beach County
- Local time
- —Eastern
- In service since
- May 13, 1996
- Split from
- 407
- Overlay code
- 728 (2023)
- Codes split off
- 772 (2002)
- Local dialing
- 10 digits (area code + number)
- Exchanges
- 8 rate centers, 786 prefixes
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Most-reported 561 numbers
Ranked by FTC Do Not Call complaints this month, then all-time FTC and FCC complaints. Only numbers with enough complaints for a full report page are listed. Click one for what it was reported for and where.
What calls from 561 numbers are about
3,027 FTC Do Not Call complaints about 561 numbers since Jul 24. The most common named subject is debt-relief pitches, at 10% of complaints (84% of those were recorded messages). Overall, 70% of callers who answered said the call was a robocall.
FTC complaint subjects
- Other / unspecified1,36645%
- Debt reduction31310%
- Impostor (government, business, family)2869%
- Medical & prescriptions2699%
- Dropped call / no message2448%
- No subject given2117%
- Home improvement & cleaning783%
FCC complaints by call type, last 2 years
- Live Voice15941%
- Text Message12933%
- Prerecorded Voice10427%
33% of recent FCC complaints about 561 numbers are about text messages, not calls.
When 561 spam calls come in
31% of complaints that give a call time describe calls between 10am and 1pm. 95% came Monday to Friday, most on Tuesdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
917 FTC complaints about 561 numbers in the last four weeks, down 15% on the four weeks before. FCC complaints about 561 numbers peaked in 2016 (836); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
60% of the FTC complaints about 561 numbers came from people whose own phone number also starts with 561, and 73% from Florida. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Where complainants live
- Florida2,19773%
- California953%
- New York562%
- Georgia462%
- Texas451%
What people with 561 numbers report
People whose own number starts with 561 filed 5,458 FTC complaints since Jul 24. 33% were about calls showing another 561 number. The most common named subject was debt-relief pitches.
Area codes on the calls they reported
- 561 (same code)1,80233%
- 833 (toll-free)2404%
- 866 (toll-free)2314%
- 877 (toll-free)2204%
- 855 (toll-free)1883%
Likely campaigns using 561 numbers
Groups of numbers that drew the same FTC complaint in the same pattern over the last 60 days. The grouping is statistical and doesn't identify who is calling.
Busiest 561 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
| Prefix | Complaints | Numbers | Carrier | Exchange |
|---|---|---|---|---|
| (561) 858-xxxxcampaign | 24 | 17 | Onvoy (Sinch) | West Palm Beach |
| (561) 200-xxxx | 23 | 23 | MCImetro (Verizon Business) | Boynton Beach |
| (561) 250-xxxx | 15 | 3 | Onvoy (Sinch) | Jupiter |
| (561) 878-xxxx | 13 | 13 | Onvoy (Sinch) | Belle Glade |
| (561) 295-xxxx | 13 | 12 | Integrated Path Communications, LLC | Jupiter |
Carriers operating in 561
NANPA has assigned 786 561 prefixes (NPA-NXX central-office codes) across 8 rate centers: 42% to wireless carriers, 57% to landline and VoIP operators; 70% are pooled blocks shared by several carriers. 1 prefix was assigned in the last 12 months (newest 2026-04-28). The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| BellSouth (AT&T) | Incumbent landline (ILEC) | 198(25%) | 8 | 2009-05-01 |
| Verizon Wireless (Cellco Partnership) | Wireless | 101(13%) | 3 | 2024-03-19 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 84(11%) | 6 | 2023-09-18 |
| Omnipoint Miami E License, LLC | Wireless | 74(9%) | 3 | 2023-09-29 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 48(6%) | 7 | 2025-08-12 |
| PAETEC (Windstream) | Competitive / VoIP (CLEC) | 41(5%) | 6 | 2017-06-30 |
| Metro by T-Mobile (MetroPCS) | Wireless | 39(5%) | 6 | 2021-10-08 |
| MCImetro (Verizon Business) | Competitive / VoIP (CLEC) | 28(4%) | 7 | 2015-08-26 |
| Bandwidth.com | Competitive / VoIP (CLEC) | 23(3%) | 7 | 2022-12-13 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 22(3%) | 6 | 2022-06-08 |
| Teleport Communications America, LLC | Competitive / VoIP (CLEC) | 18(2%) | 6 | 2026-04-28 |
| Comcast (Xfinity Voice) | Competitive / VoIP (CLEC) | 16(2%) | 4 | 2022-10-12 |
Largest rate centers (exchanges) by prefixes: West Palm Beach (361), Boca Raton (183), Delray Beach (98), Boynton Beach (55), Jupiter (42), Belle Glade (32), Pahokee (14). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 561 numbers
Before you call back
- Debt reduction is the top named complaint here. Don't pay upfront fees for debt relief; the FTC's Telemarketing Sales Rule bans them. Talk to your lender or a nonprofit credit counselor instead. Read about debt-relief robocalls.
- Look up the full number above. A missed call from 561 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- If it looks like a neighbor's number, it may be spoofed. See calls from your own area code.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in Florida
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: Florida Attorney General.
- Florida is one of the states that maintains its own Do Not Call registry alongside the federal National Do Not Call Registry, so telemarketers calling Florida numbers are expected to check both lists. Registering on the federal list at donotcall.gov is free and never expires; the state list is administered separately and may have its own registration process and renewal period.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 561: questions answered from the data
Where is area code 561?
Area code 561 serves West Palm Beach, Boca Raton and Delray Beach, Florida, covering Palm Beach County. It has been in service since May 13, 1996. It was split from area code 407.
What time zone is area code 561 in?
Area code 561 is in the Eastern time zone (UTC−5, or UTC−4 during daylight saving time). The current local time is shown at the top of this page.
Which area codes overlay 561?
728 (in service 2023) serves the same area as 561. New numbers there can be issued with any of these codes, and local calls need all 10 digits. A spoofed call can display any of them.
What are calls from 561 numbers usually about?
Since Jul 24, consumers filed 3,027 FTC Do Not Call complaints about 561 numbers. The most common named subject was debt-relief pitches: 10% of complaints, 84% of them recorded messages. Across all subjects, 70% of callers who answered the question said the call was a robocall.
When do 561 spam calls happen?
31% of the complaints that give a call time describe calls between 10am and 1pm, and 95% came on weekdays, most often on Tuesday. Times are as consumers reported them.
Are calls from 561 numbers really local?
Not necessarily. 60% of the FTC complaints about 561 numbers came from people whose own phone number also starts with 561, and 73% from Florida. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Are 561 robocalls increasing?
In the four weeks to Oct 20, consumers filed 917 FTC complaints about 561 numbers, 15% fewer than the four weeks before.
How do I report a 561 scam call in Florida?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In Florida, the Florida Attorney General also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Overlay and nearby area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.