828 Area Code: Asheville, North Carolina
Area code 828 serves Asheville, Hickory and Morganton, North Carolina in the Eastern time zone, in service since 1998. Consumers have filed 4,204 unwanted-call complaints against 3,703 different 828 numbers, 323 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 828 at a glance
- State
- North Carolina
- Main cities
- Asheville, Hickory, Morganton, Hendersonville, Arden, Boone + 63 more
- Counties
- Buncombe County, Catawba County, Burke County, Henderson County + 18 more
- Local time
- —Eastern
- In service since
- March 22, 1998
- Split from
- 704
- Local dialing
- 7 digits allowed
- Exchanges
- 74 rate centers, 724 prefixes
- Relief planning
- Under way: NANPA is planning a new code for this area
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Reported 828 numbers
No single 828 number has enough complaints yet for a full report page, so none are listed. Look up the exact number that called you: the lookup works on every US number, whether or not it has complaint history.
What calls from 828 numbers are about
1,695 FTC Do Not Call complaints about 828 numbers since Jul 24. The most common named subject is debt-relief pitches, at 11% of complaints (86% of those were recorded messages). Overall, 68% of callers who answered said the call was a robocall.
FTC complaint subjects
- Other / unspecified69341%
- Dropped call / no message25715%
- Debt reduction18911%
- Medical & prescriptions18911%
- Impostor (government, business, family)17510%
- No subject given785%
- Computer & tech support352%
FCC complaints by call type, last 2 years
- Prerecorded Voice19454%
- Live Voice14240%
- Text Message216%
Live-voice calls are from a person; prerecorded calls are robocalls.
When 828 spam calls come in
32% of complaints that give a call time describe calls between 10am and 1pm. 94% came Monday to Friday, most on Wednesdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
377 FTC complaints about 828 numbers in the last four weeks, down 40% on the four weeks before. FCC complaints about 828 numbers peaked in 2017 (388); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
73% of the FTC complaints about 828 numbers came from people whose own phone number also starts with 828, and 77% from North Carolina. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Where complainants live
- North Carolina1,29977%
- Florida533%
- California392%
- Texas282%
- New York262%
What people with 828 numbers report
People whose own number starts with 828 filed 2,893 FTC complaints since Jul 24. 42% were about calls showing another 828 number. The most common named subject was debt-relief pitches.
Area codes on the calls they reported
- 828 (same code)1,22942%
- 833 (toll-free)1686%
- 877 (toll-free)1144%
- 888 (toll-free)983%
- 844 (toll-free)813%
Busiest 828 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
| Prefix | Complaints | Numbers | Carrier | Exchange |
|---|---|---|---|---|
| (828) 579-xxxx | 10 | 5 | T-Mobile USA | Asheville |
| (828) 818-xxxx | 9 | 9 | Charter (Spectrum Voice) | Blowing Rock |
| (828) 949-xxxx | 9 | 6 | Level 3 (Lumen) | Catawba |
| (828) 617-xxxx | 8 | 8 | Nuso, LLC | Asheville |
| (828) 379-xxxx | 8 | 7 | Level 3 (Lumen) | Boone |
Carriers operating in 828
NANPA has assigned 724 828 prefixes (NPA-NXX central-office codes) across 74 rate centers: 35% to wireless carriers, 64% to landline and VoIP operators; 70% are pooled blocks shared by several carriers. 22 prefixes were assigned in the last 12 months (newest 2026-09-10). The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| BellSouth (AT&T) | Incumbent landline (ILEC) | 102(14%) | 28 | 2003-04-29 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 87(12%) | 18 | 2026-08-05 |
| Verizon Wireless (Cellco Partnership) | Wireless | 86(12%) | 25 | 2025-09-12 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 45(6%) | 30 | 2021-05-21 |
| PAETEC (Windstream) | Competitive / VoIP (CLEC) | 42(6%) | 30 | 2022-01-10 |
| Frontier Communications | Incumbent landline (ILEC) | 39(5%) | 26 | 2018-11-06 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 39(5%) | 27 | 2026-07-30 |
| T-Mobile USA | Wireless | 29(4%) | 11 | 2024-03-04 |
| Brightspeed of North Carolina, LLC | Incumbent landline (ILEC) | 27(4%) | 8 | — |
| UScellular | Wireless | 25(3%) | 15 | 2021-05-14 |
| Charter (Spectrum Voice) | Competitive / VoIP (CLEC) | 19(3%) | 17 | 2025-08-19 |
| Teleport Communications America, LLC | Competitive / VoIP (CLEC) | 15(2%) | 7 | 2023-10-05 |
Largest rate centers (exchanges) by prefixes: Asheville (99), Hickory (79), Morganton (52), Hendersonville (46), Arden (35), Boone (21), Sylva (19), Lenoir (18), Waynesville (16), Rutherfordton (15). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 828 numbers
Before you call back
- Debt reduction is the top named complaint here. Don't pay upfront fees for debt relief; the FTC's Telemarketing Sales Rule bans them. Talk to your lender or a nonprofit credit counselor instead. Read about debt-relief robocalls.
- Look up the full number above. A missed call from 828 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- If it looks like a neighbor's number, it may be spoofed. See calls from your own area code.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in North Carolina
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: North Carolina Department of Justice.
- North Carolina formally adopted the FTC's National Do Not Call Registry as its own state list rather than running a separate one, so a single free registration at donotcall.gov covers you. State authorities can still enforce against telemarketers who ignore it, in addition to any federal penalty.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 828: questions answered from the data
Where is area code 828?
Area code 828 serves Asheville, Hickory and Morganton, North Carolina, covering Buncombe County, Catawba County and Burke County and 19 more counties. It has been in service since March 22, 1998. It was split from area code 704.
What time zone is area code 828 in?
Area code 828 is in the Eastern time zone (UTC−5, or UTC−4 during daylight saving time). The current local time is shown at the top of this page.
What are calls from 828 numbers usually about?
Since Jul 24, consumers filed 1,695 FTC Do Not Call complaints about 828 numbers. The most common named subject was debt-relief pitches: 11% of complaints, 86% of them recorded messages. Across all subjects, 68% of callers who answered the question said the call was a robocall.
When do 828 spam calls happen?
32% of the complaints that give a call time describe calls between 10am and 1pm, and 94% came on weekdays, most often on Wednesday. Times are as consumers reported them.
Are calls from 828 numbers really local?
Not necessarily. 73% of the FTC complaints about 828 numbers came from people whose own phone number also starts with 828, and 77% from North Carolina. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Are 828 robocalls increasing?
In the four weeks to Oct 15, consumers filed 377 FTC complaints about 828 numbers, 40% fewer than the four weeks before.
How do I report an 828 scam call in North Carolina?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In North Carolina, the North Carolina Department of Justice also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Other North Carolina area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.