704 Area Code: Charlotte, North Carolina
Area code 704 serves Charlotte, Gastonia and Concord, North Carolina in the Eastern time zone, in service since 1947. Consumers have filed 6,342 unwanted-call complaints against 5,329 different 704 numbers, 713 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 704 at a glance
- State
- North Carolina
- Main cities
- Charlotte, Gastonia, Concord, Statesville, Salisbury, Monroe + 46 more
- Counties
- Mecklenburg County, Gaston County, Cabarrus County, Union County + 8 more
- Local time
- —Eastern
- In service since
- 1947
- Overlay code
- 980 (2001)
- Codes split off
- 828 (1998)
- Local dialing
- 10 digits (area code + number)
- Exchanges
- 57 rate centers, 782 prefixes
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Most-reported 704 numbers
Ranked by FTC Do Not Call complaints this month, then all-time FTC and FCC complaints. Only numbers with enough complaints for a full report page are listed. Click one for what it was reported for and where.
What calls from 704 numbers are about
2,338 FTC Do Not Call complaints about 704 numbers since Jul 24. The most common named subject is impostor calls (people pretending to be a government agency, a business or family), at 11% of complaints (71% of those were recorded messages). Overall, 69% of callers who answered said the call was a robocall.
FTC complaint subjects
- Other / unspecified1,22152%
- Impostor (government, business, family)25511%
- Debt reduction24110%
- Medical & prescriptions22310%
- No subject given1727%
- Dropped call / no message1175%
- Vacation & timeshares281%
FCC complaints by call type, last 2 years
- Live Voice12343%
- Prerecorded Voice12143%
- Text Message4014%
14% of recent FCC complaints about 704 numbers are about text messages, not calls.
When 704 spam calls come in
29% of complaints that give a call time describe calls between 10am and 1pm. 94% came Monday to Friday, most on Wednesdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
709 FTC complaints about 704 numbers in the last four weeks, up 6% on the four weeks before. FCC complaints about 704 numbers peaked in 2019 (603); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
68% of the FTC complaints about 704 numbers came from people whose own phone number also starts with 704, and 74% from North Carolina. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Where complainants live
- North Carolina1,73674%
- Florida713%
- Virginia673%
- South Carolina593%
- California412%
What people with 704 numbers report
People whose own number starts with 704 filed 4,796 FTC complaints since Jul 24. 33% were about calls showing another 704 number. The most common named subject was debt-relief pitches.
Area codes on the calls they reported
- 704 (same code)1,59033%
- 9803387%
- 833 (toll-free)2285%
- 855 (toll-free)1904%
- 866 (toll-free)1824%
Likely campaigns using 704 numbers
Groups of numbers that drew the same FTC complaint in the same pattern over the last 60 days. The grouping is statistical and doesn't identify who is calling.
Busiest 704 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
Carriers operating in 704
NANPA has assigned 782 704 prefixes (NPA-NXX central-office codes) across 57 rate centers: 30% to wireless carriers, 69% to landline and VoIP operators; 64% are pooled blocks shared by several carriers. The newest assignment was 2023-07-18. The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| BellSouth (AT&T) | Incumbent landline (ILEC) | 243(31%) | 26 | 2007-07-23 |
| Verizon Wireless (Cellco Partnership) | Wireless | 95(12%) | 12 | 2020-01-22 |
| T-Mobile USA | Wireless | 60(8%) | 12 | 2011-08-26 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 55(7%) | 10 | 2018-08-30 |
| Windstream | Incumbent landline (ILEC) | 46(6%) | 9 | 2006-07-05 |
| PAETEC (Windstream) | Competitive / VoIP (CLEC) | 45(6%) | 21 | 2006-02-02 |
| Windstream | Incumbent landline (ILEC) | 39(5%) | 15 | 2001-01-05 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 36(5%) | 25 | 2006-06-28 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 29(4%) | 13 | 2007-02-22 |
| Windstream | Incumbent landline (ILEC) | 25(3%) | 17 | 2005-08-03 |
| Spok, INC. | Wireless | 21(3%) | 6 | — |
| Teleport Communications America, LLC | Competitive / VoIP (CLEC) | 14(2%) | 7 | 2008-05-01 |
Largest rate centers (exchanges) by prefixes: Charlotte (345), Gastonia (51), Concord (37), Salisbury (33), Statesville (33), Monroe (31), Shelby (25), Davidson (16), Huntersville (16), Lincolnton (15). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 704 numbers
Before you call back
- Impostor (government, business, family) is the top named complaint here. Hang up and call the agency, bank or relative back on a number you already know. Government agencies don't demand payment by gift card, wire transfer or crypto. Read about Social Security impostor calls and fake bank fraud calls.
- Look up the full number above. A missed call from 704 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- If it looks like a neighbor's number, it may be spoofed. See calls from your own area code.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in North Carolina
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: North Carolina Department of Justice.
- North Carolina formally adopted the FTC's National Do Not Call Registry as its own state list rather than running a separate one, so a single free registration at donotcall.gov covers you. State authorities can still enforce against telemarketers who ignore it, in addition to any federal penalty.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 704: questions answered from the data
Where is area code 704?
Area code 704 serves Charlotte, Gastonia and Concord, North Carolina, covering Mecklenburg County, Gaston County and Cabarrus County and 9 more counties. It has been in service since 1947.
What time zone is area code 704 in?
Area code 704 is in the Eastern time zone (UTC−5, or UTC−4 during daylight saving time). The current local time is shown at the top of this page.
Which area codes overlay 704?
980 (in service 2001) serves the same area as 704. New numbers there can be issued with any of these codes, and local calls need all 10 digits. A spoofed call can display any of them.
What are calls from 704 numbers usually about?
Since Jul 24, consumers filed 2,338 FTC Do Not Call complaints about 704 numbers. The most common named subject was impostor calls (people pretending to be a government agency, a business or family): 11% of complaints, 71% of them recorded messages. Across all subjects, 69% of callers who answered the question said the call was a robocall.
When do 704 spam calls happen?
29% of the complaints that give a call time describe calls between 10am and 1pm, and 94% came on weekdays, most often on Wednesday. Times are as consumers reported them.
Are calls from 704 numbers really local?
Not necessarily. 68% of the FTC complaints about 704 numbers came from people whose own phone number also starts with 704, and 74% from North Carolina. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Are 704 robocalls increasing?
In the four weeks to Oct 20, consumers filed 709 FTC complaints about 704 numbers, 6% more than the four weeks before.
How do I report a 704 scam call in North Carolina?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In North Carolina, the North Carolina Department of Justice also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Overlay and nearby area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.