972 Area Code: Dallas, Texas
Area code 972 serves Dallas, Grand Prairie and Plano, Texas in the Central time zone, in service since 1996. Consumers have filed 6,481 unwanted-call complaints against 5,139 different 972 numbers, 731 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 972 at a glance
- State
- Texas
- Main cities
- Dallas, Grand Prairie, Plano, Irving, Lewisville, Carrollton + 37 more
- Counties
- Dallas County, Collin County, Denton County, Ellis County + 3 more
- Local time
- —Central
- In service since
- September 14, 1996
- Overlay of
- 214
- Local dialing
- 10 digits (area code + number)
- Exchanges
- 43 rate centers, 785 prefixes
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Most-reported 972 numbers
Ranked by FTC Do Not Call complaints this month, then all-time FTC and FCC complaints. Only numbers with enough complaints for a full report page are listed. Click one for what it was reported for and where.
What calls from 972 numbers are about
2,085 FTC Do Not Call complaints about 972 numbers since Jul 24. The most common named subject is impostor calls (people pretending to be a government agency, a business or family), at 16% of complaints (47% of those were recorded messages). Overall, 56% of callers who answered said the call was a robocall.
FTC complaint subjects
- Other / unspecified1,08252%
- Impostor (government, business, family)32716%
- Medical & prescriptions1698%
- Dropped call / no message1537%
- No subject given1527%
- Debt reduction924%
- Home improvement & cleaning362%
FCC complaints by call type, last 2 years
- Live Voice16349%
- Prerecorded Voice12237%
- Text Message4614%
14% of recent FCC complaints about 972 numbers are about text messages, not calls.
When 972 spam calls come in
34% of complaints that give a call time describe calls between 9am and 12pm. 95% came Monday to Friday, most on Tuesdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
727 FTC complaints about 972 numbers in the last four weeks, up 23% on the four weeks before. FCC complaints about 972 numbers peaked in 2018 (599); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
70% of the FTC complaints about 972 numbers came from people whose own phone number also starts with 972, and 84% from Texas. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Where complainants live
- Texas1,75184%
- California723%
- Florida261%
- New Jersey141%
- New York131%
What people with 972 numbers report
People whose own number starts with 972 filed 3,665 FTC complaints since Jul 24. 40% were about calls showing another 972 number. The most common named subject was impostor calls (people pretending to be a government agency, a business or family).
Area codes on the calls they reported
- 972 (same code)1,45640%
- 4691544%
- 833 (toll-free)1153%
- 855 (toll-free)1103%
- 877 (toll-free)902%
Busiest 972 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
| Prefix | Complaints | Numbers | Carrier | Exchange |
|---|---|---|---|---|
| (972) 476-xxxx | 19 | 18 | Southwestern Bell (AT&T) | Combine |
| (972) 787-xxxx | 15 | 15 | AT&T Mobility (New Cingular Wireless PCS) | Prosper |
| (972) 430-xxxx | 14 | 13 | Level 3 (Lumen) | Blue Ridge |
| (972) 366-xxxx | 10 | 10 | Frontier Communications | Venus |
| (972) 944-xxxx | 10 | 9 | Eon Telecom, INC. | Dallas |
Carriers operating in 972
NANPA has assigned 785 972 prefixes (NPA-NXX central-office codes) across 43 rate centers: 14% to wireless carriers, 86% to landline and VoIP operators; 56% are pooled blocks shared by several carriers. 1 prefix was assigned in the last 12 months (newest 2025-12-29). The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| Southwestern Bell (AT&T) | Incumbent landline (ILEC) | 306(39%) | 24 | 2017-05-22 |
| Frontier Communications | Incumbent landline (ILEC) | 183(23%) | 15 | 2011-03-24 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 58(7%) | 8 | 2023-08-08 |
| MCImetro (Verizon Business) | Competitive / VoIP (CLEC) | 55(7%) | 11 | 2017-05-18 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 24(3%) | 14 | 2022-11-15 |
| Spok, INC. | Wireless | 20(3%) | 3 | — |
| Grande Communications Networks, INC. | Competitive / VoIP (CLEC) | 19(2%) | 10 | — |
| Teleport Communications America, LLC | Competitive / VoIP (CLEC) | 18(2%) | 7 | 2018-04-04 |
| Southwestern Bell (AT&T) | Incumbent landline (ILEC) | 17(2%) | 4 | 2017-03-27 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 16(2%) | 11 | 2018-01-15 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 14(2%) | 11 | — |
| T-Mobile USA | Wireless | 14(2%) | 3 | 2012-10-02 |
Largest rate centers (exchanges) by prefixes: Dallas (247), Grand Prairie (134), Plano (92), Irving (90), Lewisville (30), Carrollton (28), McKinney (22), Frisco (21), Allen (14), DFW Airport (10). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 972 numbers
Before you call back
- Impostor (government, business, family) is the top named complaint here. Hang up and call the agency, bank or relative back on a number you already know. Government agencies don't demand payment by gift card, wire transfer or crypto. Read about Social Security impostor calls and fake bank fraud calls.
- Look up the full number above. A missed call from 972 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- If it looks like a neighbor's number, it may be spoofed. See calls from your own area code.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in Texas
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: Texas Attorney General.
- Texas is one of the states that maintains its own Do Not Call registry alongside the federal National Do Not Call Registry, so telemarketers calling Texas numbers are expected to check both lists. Registering on the federal list at donotcall.gov is free and never expires; the state list is administered separately and may have its own registration process and renewal period.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 972: questions answered from the data
Where is area code 972?
Area code 972 serves Dallas, Grand Prairie and Plano, Texas, covering Dallas County, Collin County and Denton County and 4 more counties. It has been in service since September 14, 1996.
What time zone is area code 972 in?
Area code 972 is in the Central time zone (UTC−6, or UTC−5 during daylight saving time). The current local time is shown at the top of this page.
Which area codes overlay 972?
469 (in service 1999) and 945 (in service 2021) serve the same area as 972. New numbers there can be issued with any of these codes, and local calls need all 10 digits. A spoofed call can display any of them.
What are calls from 972 numbers usually about?
Since Jul 24, consumers filed 2,085 FTC Do Not Call complaints about 972 numbers. The most common named subject was impostor calls (people pretending to be a government agency, a business or family): 16% of complaints, 47% of them recorded messages. Across all subjects, 56% of callers who answered the question said the call was a robocall.
When do 972 spam calls happen?
34% of the complaints that give a call time describe calls between 9am and 12pm, and 95% came on weekdays, most often on Tuesday. Times are as consumers reported them.
Are calls from 972 numbers really local?
Not necessarily. 70% of the FTC complaints about 972 numbers came from people whose own phone number also starts with 972, and 84% from Texas. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Are 972 robocalls increasing?
In the four weeks to Oct 20, consumers filed 727 FTC complaints about 972 numbers, 23% more than the four weeks before.
How do I report a 972 scam call in Texas?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In Texas, the Texas Attorney General also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Overlay and nearby area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.