860 Area Code: Hartford, Connecticut
Area code 860 serves Hartford, New London and Norwich, Connecticut in the Eastern time zone, in service since 1995. Consumers have filed 6,494 unwanted-call complaints against 5,341 different 860 numbers, 470 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 860 at a glance
- State
- Connecticut
- Main cities
- Hartford, New London, Norwich, Middletown, New Britain, Windsor + 50 more
- Counties
- Capitol Planning Region, Southeastern Connecticut Planning Region, Lower Connecticut River Valley Planning Region, Northwest Hills Planning Region + 3 more
- Local time
- —Eastern
- In service since
- August 28, 1995
- Split from
- 203
- Overlay code
- 959 (2014)
- Local dialing
- 10 digits (area code + number)
- Exchanges
- 58 rate centers, 783 prefixes
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Most-reported 860 numbers
Ranked by FTC Do Not Call complaints this month, then all-time FTC and FCC complaints. Only numbers with enough complaints for a full report page are listed. Click one for what it was reported for and where.
What calls from 860 numbers are about
1,844 FTC Do Not Call complaints about 860 numbers since Jul 24. The most common named subject is debt-relief pitches, at 8% of complaints (82% of those were recorded messages). Overall, 79% of callers who answered said the call was a robocall.
FTC complaint subjects
- Other / unspecified90049%
- Dropped call / no message33318%
- Debt reduction1558%
- No subject given1478%
- Impostor (government, business, family)1357%
- Warranties & protection plans432%
- Medical & prescriptions422%
FCC complaints by call type, last 2 years
- Live Voice41774%
- Prerecorded Voice10218%
- Text Message427%
Live-voice calls are from a person; prerecorded calls are robocalls.
When 860 spam calls come in
28% of complaints that give a call time describe calls between 10am and 1pm. 94% came Monday to Friday, most on Thursdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
520 FTC complaints about 860 numbers in the last four weeks; leaving out the concentrated source below, complaints are down 26% on the four weeks before. FCC complaints about 860 numbers peaked in 2024 (941); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
Data note: 102 of the last four weeks' 860 complaints (20%) came from one place, Wethersfield, CT (callers' own phones in area code 860), about 6× the state's per-resident rate. That pattern usually means one or a few very active filers, so trend figures here leave it out.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
70% of the FTC complaints about 860 numbers came from people whose own phone number also starts with 860, and 74% from Connecticut. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
These shares include Wethersfield, CT, flagged under “Is it getting worse?” as an unusually concentrated source.
Where complainants live
- Connecticut1,36974%
- California533%
- Florida462%
- Massachusetts352%
- Illinois292%
What people with 860 numbers report
People whose own number starts with 860 filed 3,320 FTC complaints since Jul 24. 39% were about calls showing another 860 number. The most common named subject was debt-relief pitches.
Area codes on the calls they reported
- 860 (same code)1,28639%
- 4751685%
- 833 (toll-free)1033%
- 959883%
- 203863%
Likely campaigns using 860 numbers
Groups of numbers that drew the same FTC complaint in the same pattern over the last 60 days. The grouping is statistical and doesn't identify who is calling.
Busiest 860 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
| Prefix | Complaints | Numbers | Carrier | Exchange |
|---|---|---|---|---|
| (860) 943-xxxx | 27 | 24 | PAETEC (Windstream) | Old Saybrook |
| (860) 962-xxxxcampaign | 13 | 13 | Onvoy (Sinch) | Enfield |
| (860) 492-xxxx | 13 | 12 | Teleport Communications America, LLC | Sharon |
| (860) 468-xxxx | 12 | 11 | Charter (Spectrum Voice) | Lebanon |
| (860) 864-xxxx | 11 | 9 | Onvoy (Sinch) | Storrs |
Carriers operating in 860
NANPA has assigned 783 860 prefixes (NPA-NXX central-office codes) across 58 rate centers: 23% to wireless carriers, 77% to landline and VoIP operators; 67% are pooled blocks shared by several carriers. 1 prefix was assigned in the last 12 months (newest 2026-10-12). The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| Frontier Communications | Incumbent landline (ILEC) | 325(42%) | 58 | 2014-07-21 |
| MCImetro (Verizon Business) | Competitive / VoIP (CLEC) | 63(8%) | 28 | — |
| Verizon Wireless (Cellco Partnership) | Wireless | 60(8%) | 10 | 2016-06-21 |
| Teleport Communications America, LLC | Competitive / VoIP (CLEC) | 56(7%) | 48 | 2010-03-15 |
| PAETEC (Windstream) | Competitive / VoIP (CLEC) | 50(6%) | 22 | 2020-11-10 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 44(6%) | 11 | 2012-04-02 |
| Metro by T-Mobile (MetroPCS) | Wireless | 29(4%) | 10 | 2009-12-03 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 28(4%) | 23 | 2002-05-30 |
| Omnipoint Communications, INC. | Wireless | 28(4%) | 11 | 2016-10-12 |
| Comcast (Xfinity Voice) | Competitive / VoIP (CLEC) | 26(3%) | 18 | 2023-06-15 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 17(2%) | 13 | 2026-10-12 |
| Spok, INC. | Wireless | 12(2%) | 1 | — |
Largest rate centers (exchanges) by prefixes: Hartford (260), New London (40), Norwich (35), Middletown (28), New Britain (26), Farmington (20), Manchester (20), Windsor (20), Southington (19), Willimantic (19). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 860 numbers
Before you call back
- Debt reduction is the top named complaint here. Don't pay upfront fees for debt relief; the FTC's Telemarketing Sales Rule bans them. Talk to your lender or a nonprofit credit counselor instead. Read about debt-relief robocalls.
- Look up the full number above. A missed call from 860 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- If it looks like a neighbor's number, it may be spoofed. See calls from your own area code.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in Connecticut
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: Connecticut Attorney General.
- Connecticut formally adopted the FTC's National Do Not Call Registry as its own state list rather than running a separate one, so a single free registration at donotcall.gov covers you. State authorities can still enforce against telemarketers who ignore it, in addition to any federal penalty.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 860: questions answered from the data
Where is area code 860?
Area code 860 serves Hartford, New London and Norwich, Connecticut, covering Capitol Planning Region, Southeastern Connecticut Planning Region and Lower Connecticut River Valley Planning Region and 4 more counties. It has been in service since August 28, 1995. It was split from area code 203.
What time zone is area code 860 in?
Area code 860 is in the Eastern time zone (UTC−5, or UTC−4 during daylight saving time). The current local time is shown at the top of this page.
Which area codes overlay 860?
959 (in service 2014) serves the same area as 860. New numbers there can be issued with any of these codes, and local calls need all 10 digits. A spoofed call can display any of them.
What are calls from 860 numbers usually about?
Since Jul 24, consumers filed 1,844 FTC Do Not Call complaints about 860 numbers. The most common named subject was debt-relief pitches: 8% of complaints, 82% of them recorded messages. Across all subjects, 79% of callers who answered the question said the call was a robocall.
When do 860 spam calls happen?
28% of the complaints that give a call time describe calls between 10am and 1pm, and 94% came on weekdays, most often on Thursday. Times are as consumers reported them.
Are calls from 860 numbers really local?
Not necessarily. 70% of the FTC complaints about 860 numbers came from people whose own phone number also starts with 860, and 74% from Connecticut. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Are 860 robocalls increasing?
In the four weeks to Oct 15, consumers filed 520 FTC complaints about 860 numbers. Leaving out one town that filed an unusual share of them, that is 26% fewer than the four weeks before.
How do I report an 860 scam call in Connecticut?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In Connecticut, the Connecticut Attorney General also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Overlay and nearby area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.