804 Area Code: Richmond, Virginia
Area code 804 serves Richmond, Petersburg and Chester, Virginia in the Eastern time zone, in service since 1973. Consumers have filed 8,086 unwanted-call complaints against 6,838 different 804 numbers, 1,755 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 804 at a glance
- State
- Virginia
- Main cities
- Richmond, Petersburg, Chester, Ashland, Midlothian, Mechanicsville + 48 more
- Counties
- Richmond city, Hanover County, Chesterfield County, Petersburg city + 20 more
- Local time
- —Eastern
- In service since
- June 24, 1973
- Overlay code
- 686 (2024)
- Local dialing
- 10 digits (area code + number)
- Exchanges
- 55 rate centers, 781 prefixes
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Most-reported 804 numbers
Ranked by FTC Do Not Call complaints this month, then all-time FTC and FCC complaints. Only numbers with enough complaints for a full report page are listed. Click one for what it was reported for and where.
What calls from 804 numbers are about
3,896 FTC Do Not Call complaints about 804 numbers since Jul 24. The most common named subject is debt-relief pitches, at 32% of complaints (93% of those were recorded messages). Overall, 83% of callers who answered said the call was a robocall.
FTC complaint subjects
- Other / unspecified1,42036%
- Debt reduction1,24432%
- Impostor (government, business, family)50513%
- Dropped call / no message2707%
- No subject given2226%
- Medical & prescriptions1293%
- Warranties & protection plans401%
FCC complaints by call type, last 2 years
- Live Voice27845%
- Prerecorded Voice26443%
- Text Message7512%
12% of recent FCC complaints about 804 numbers are about text messages, not calls.
When 804 spam calls come in
28% of complaints that give a call time describe calls between 9am and 12pm. 93% came Monday to Friday, most on Thursdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
1,820 FTC complaints about 804 numbers in the last four weeks, up 47% on the four weeks before. FCC complaints about 804 numbers peaked in 2015 (532); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
Only 30% of the FTC complaints about 804 numbers came from Virginia residents; the most came from California, Florida and Illinois. 804 numbers are being used for nationwide campaigns, so the area code says little about where the caller is.
Where complainants live
- Virginia1,15830%
- California3429%
- Florida2747%
- Illinois1965%
- Maryland1624%
What people with 804 numbers report
People whose own number starts with 804 filed 3,380 FTC complaints since Jul 24. 33% were about calls showing another 804 number. The most common named subject was debt-relief pitches.
Area codes on the calls they reported
- 804 (same code)1,11333%
- 833 (toll-free)1785%
- 866 (toll-free)1745%
- 877 (toll-free)1675%
- 855 (toll-free)1625%
Likely campaigns using 804 numbers
Groups of numbers that drew the same FTC complaint in the same pattern over the last 60 days. The grouping is statistical and doesn't identify who is calling.
Busiest 804 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
| Prefix | Complaints | Numbers | Carrier | Exchange |
|---|---|---|---|---|
| (804) 667-xxxx | 61 | 60 | PAETEC (Windstream) | Enon |
| (804) 961-xxxx | 56 | 56 | Coretel Virginia, LLC | Gum Tree |
| (804) 681-xxxx | 53 | 49 | Level 3 (Lumen) | Enon |
| (804) 227-xxxx | 46 | 43 | Brightspeed of Virginia, LLC | Gum Tree |
| (804) 606-xxxxcampaign | 28 | 24 | Peerless Network | Bowling Green |
Carriers operating in 804
NANPA has assigned 781 804 prefixes (NPA-NXX central-office codes) across 55 rate centers: 29% to wireless carriers, 68% to landline and VoIP operators; 78% are pooled blocks shared by several carriers. The newest assignment was 2025-06-17. The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| Verizon (landline) | Incumbent landline (ILEC) | 194(25%) | 24 | 2014-06-19 |
| Verizon Wireless (Cellco Partnership) | Wireless | 98(13%) | 10 | 2023-08-22 |
| PAETEC (Windstream) | Competitive / VoIP (CLEC) | 50(6%) | 16 | 2016-05-25 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 47(6%) | 7 | 2025-06-17 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 44(6%) | 25 | 2025-02-07 |
| Omnipoint Communications Cap Operations, LLC | Wireless | 43(6%) | 10 | 2025-06-05 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 36(5%) | 19 | 2023-02-17 |
| Verizon (landline) | Incumbent landline (ILEC) | 35(4%) | 27 | — |
| Metro by T-Mobile (MetroPCS) | Wireless | 34(4%) | 7 | 2022-04-25 |
| Bandwidth.com | Competitive / VoIP (CLEC) | 30(4%) | 20 | 2022-02-24 |
| Comcast (Xfinity Voice) | Competitive / VoIP (CLEC) | 26(3%) | 15 | 2021-03-10 |
| Coretel Virginia, LLC | Unclassified | 17(2%) | 17 | 2018-06-26 |
Largest rate centers (exchanges) by prefixes: Richmond (366), Petersburg (49), Chester (34), Ashland (21), Midlothian (19), Mechanicsville (18), Gloucester (15), Sandston (13), Hopewell (12), Tappahannock (11). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 804 numbers
Before you call back
- Debt reduction is the top named complaint here. Don't pay upfront fees for debt relief; the FTC's Telemarketing Sales Rule bans them. Talk to your lender or a nonprofit credit counselor instead. Read about debt-relief robocalls.
- Look up the full number above. A missed call from 804 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in Virginia
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: Virginia Attorney General.
- Virginia formally adopted the FTC's National Do Not Call Registry as its own state list rather than running a separate one, so a single free registration at donotcall.gov covers you. State authorities can still enforce against telemarketers who ignore it, in addition to any federal penalty.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 804: questions answered from the data
Where is area code 804?
Area code 804 serves Richmond, Petersburg and Chester, Virginia, covering Richmond city, Hanover County and Chesterfield County and 21 more counties. It has been in service since June 24, 1973.
What time zone is area code 804 in?
Area code 804 is in the Eastern time zone (UTC−5, or UTC−4 during daylight saving time). The current local time is shown at the top of this page.
Which area codes overlay 804?
686 (in service 2024) serves the same area as 804. New numbers there can be issued with any of these codes, and local calls need all 10 digits. A spoofed call can display any of them.
What are calls from 804 numbers usually about?
Since Jul 24, consumers filed 3,896 FTC Do Not Call complaints about 804 numbers. The most common named subject was debt-relief pitches: 32% of complaints, 93% of them recorded messages. Across all subjects, 83% of callers who answered the question said the call was a robocall.
When do 804 spam calls happen?
28% of the complaints that give a call time describe calls between 9am and 12pm, and 93% came on weekdays, most often on Thursday. Times are as consumers reported them.
Are calls from 804 numbers really local?
Not necessarily. Only 30% of the FTC complaints about 804 numbers came from Virginia residents; the most came from California, Florida and Illinois. 804 numbers are being used for nationwide campaigns, so the area code says little about where the caller is.
Are 804 robocalls increasing?
In the four weeks to Oct 8, consumers filed 1,820 FTC complaints about 804 numbers, 47% more than the four weeks before.
How do I report an 804 scam call in Virginia?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In Virginia, the Virginia Attorney General also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Other Virginia area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.