616 Area Code: Grand Rapids, Michigan
Area code 616 serves Grand Rapids, Holland and Grand Haven, Michigan in the Eastern time zone, in service since 1947. Consumers have filed 3,446 unwanted-call complaints against 3,013 different 616 numbers, 348 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 616 at a glance
- State
- Michigan
- Main cities
- Grand Rapids, Holland, Grand Haven, Greenville, Zeeland, Ada + 30 more
- Counties
- Kent County, Ottawa County, Allegan County, Ionia County + 2 more
- Local time
- —Eastern
- In service since
- 1947
- Local dialing
- 10 digits (area code + number)
- Exchanges
- 36 rate centers, 545 prefixes
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Most-reported 616 numbers
Ranked by FTC Do Not Call complaints this month, then all-time FTC and FCC complaints. Only numbers with enough complaints for a full report page are listed. Click one for what it was reported for and where.
What calls from 616 numbers are about
1,526 FTC Do Not Call complaints about 616 numbers since Jul 24. The most common named subject is medical & prescriptions, at 17% of complaints (93% of those were recorded messages). Overall, 75% of callers who answered said the call was a robocall.
FTC complaint subjects
- Other / unspecified59339%
- Medical & prescriptions26017%
- No subject given21314%
- Debt reduction14910%
- Dropped call / no message1057%
- Impostor (government, business, family)916%
- Warranties & protection plans372%
FCC complaints by call type, last 2 years
- Prerecorded Voice9251%
- Live Voice6636%
- Text Message2413%
13% of recent FCC complaints about 616 numbers are about text messages, not calls.
When 616 spam calls come in
32% of complaints that give a call time describe calls between 10am and 1pm. 95% came Monday to Friday, most on Wednesdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
345 FTC complaints about 616 numbers in the last four weeks, down 48% on the four weeks before. FCC complaints about 616 numbers peaked in 2017 (320); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
68% of the FTC complaints about 616 numbers came from people whose own phone number also starts with 616, and 79% from Michigan. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Where complainants live
- Michigan1,20679%
- California403%
- Florida292%
- Texas191%
- Wisconsin161%
What people with 616 numbers report
People whose own number starts with 616 filed 2,934 FTC complaints since Jul 24. 35% were about calls showing another 616 number. The most common named subject was debt-relief pitches.
Area codes on the calls they reported
- 616 (same code)1,03235%
- 833 (toll-free)1605%
- 877 (toll-free)1425%
- 888 (toll-free)1294%
- 855 (toll-free)1254%
Busiest 616 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
| Prefix | Complaints | Numbers | Carrier | Exchange |
|---|---|---|---|---|
| (616) 348-xxxx | 12 | 11 | Fractel, LLC | Caledonia |
| (616) 999-xxxx | 11 | 5 | Ahoi LLC | Grand Rapids |
| (616) 207-xxxx | 10 | 9 | Onvoy (Sinch) | Lowell |
| (616) 400-xxxx | 9 | 7 | Fractel, LLC | Saranac |
| (616) 342-xxxx | 8 | 8 | Onvoy (Sinch) | Hudsonville |
Carriers operating in 616
NANPA has assigned 545 616 prefixes (NPA-NXX central-office codes) across 36 rate centers: 34% to wireless carriers, 65% to landline and VoIP operators; 66% are pooled blocks shared by several carriers. 2 prefixes were assigned in the last 12 months (newest 2026-07-24). The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| Ameritech (AT&T) | Incumbent landline (ILEC) | 142(26%) | 30 | 2013-09-16 |
| Verizon Wireless (Cellco Partnership) | Wireless | 61(11%) | 7 | 2024-10-08 |
| Omnipoint Communications Midwest Operations, LLC | Wireless | 52(10%) | 7 | 2025-08-28 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 41(8%) | 22 | 2023-07-28 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 37(7%) | 11 | 2025-09-24 |
| MCImetro (Verizon Business) | Competitive / VoIP (CLEC) | 27(5%) | 18 | 2020-06-12 |
| Bandwidth.com | Competitive / VoIP (CLEC) | 17(3%) | 12 | 2021-11-10 |
| PAETEC (Windstream) | Competitive / VoIP (CLEC) | 17(3%) | 9 | 2018-09-13 |
| Interactive Services Network, INC. | Competitive / VoIP (CLEC) | 16(3%) | 13 | 2018-10-04 |
| American Messaging Services, LLC | Wireless | 15(3%) | 4 | — |
| Spok, INC. | Wireless | 15(3%) | 4 | — |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 14(3%) | 9 | 2021-09-03 |
Largest rate centers (exchanges) by prefixes: Grand Rapids (274), Holland (46), Grand Haven (23), Greenville (17), Zeeland (15), Ada (13), Dutton (11), Ionia (10), Rockford (10), Byron Center (9). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 616 numbers
Before you call back
- Medical & prescriptions is the top named complaint here. Don't confirm your Medicare or insurance number to a caller. Medicare won't cold-call you to sell braces, test kits or plans. Read about Medicare scam calls.
- Look up the full number above. A missed call from 616 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- If it looks like a neighbor's number, it may be spoofed. See calls from your own area code.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in Michigan
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: Michigan Attorney General.
- Michigan formally adopted the FTC's National Do Not Call Registry as its own state list rather than running a separate one, so a single free registration at donotcall.gov covers you. State authorities can still enforce against telemarketers who ignore it, in addition to any federal penalty.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 616: questions answered from the data
Where is area code 616?
Area code 616 serves Grand Rapids, Holland and Grand Haven, Michigan, covering Kent County, Ottawa County and Allegan County and 3 more counties. It has been in service since 1947.
What time zone is area code 616 in?
Area code 616 is in the Eastern time zone (UTC−5, or UTC−4 during daylight saving time). The current local time is shown at the top of this page.
What are calls from 616 numbers usually about?
Since Jul 24, consumers filed 1,526 FTC Do Not Call complaints about 616 numbers. The most common named subject was medical & prescriptions: 17% of complaints, 93% of them recorded messages. Across all subjects, 75% of callers who answered the question said the call was a robocall.
When do 616 spam calls happen?
32% of the complaints that give a call time describe calls between 10am and 1pm, and 95% came on weekdays, most often on Wednesday. Times are as consumers reported them.
Are calls from 616 numbers really local?
Not necessarily. 68% of the FTC complaints about 616 numbers came from people whose own phone number also starts with 616, and 79% from Michigan. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Are 616 robocalls increasing?
In the four weeks to Oct 20, consumers filed 345 FTC complaints about 616 numbers, 48% fewer than the four weeks before.
How do I report a 616 scam call in Michigan?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In Michigan, the Michigan Attorney General also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Other Michigan area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.