585 Area Code: Rochester, New York
Area code 585 serves Rochester, East Rochester and Batavia, New York in the Eastern time zone, in service since 2001. Consumers have filed 3,893 unwanted-call complaints against 3,047 different 585 numbers, 241 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 585 at a glance
- State
- New York
- Main cities
- Rochester, East Rochester, Batavia, Webster + 71 more
- Counties
- Monroe County, Genesee County, Livingston County, Allegany County + 8 more
- Local time
- —Eastern
- In service since
- November 15, 2001
- Split from
- 716
- Local dialing
- 7 digits allowed
- Exchanges
- 78 rate centers, 676 prefixes
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Most-reported 585 numbers
Ranked by FTC Do Not Call complaints this month, then all-time FTC and FCC complaints. Only numbers with enough complaints for a full report page are listed. Click one for what it was reported for and where.
What calls from 585 numbers are about
685 FTC Do Not Call complaints about 585 numbers since Jul 24. The most common named subject is debt-relief pitches, at 17% of complaints (73% of those were recorded messages). Overall, 56% of callers who answered said the call was a robocall.
FTC complaint subjects
- Other / unspecified31646%
- Debt reduction11517%
- No subject given6610%
- Dropped call / no message578%
- Impostor (government, business, family)538%
- Lotteries, prizes & sweepstakes223%
- Medical & prescriptions223%
FCC complaints by call type, last 2 years
- Prerecorded Voice26975%
- Live Voice7320%
- Text Message175%
Live-voice calls are from a person; prerecorded calls are robocalls.
When 585 spam calls come in
29% of complaints that give a call time describe calls between 2pm and 5pm. 91% came Monday to Friday, most on Wednesdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
240 FTC complaints about 585 numbers in the last four weeks, up 21% on the four weeks before. FCC complaints about 585 numbers peaked in 2018 (637); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
56% of the FTC complaints about 585 numbers came from New York residents, but only 40% from people with 585 numbers themselves. The calls are mostly regional rather than aimed at 585 phones specifically.
Where complainants live
- New York38556%
- Florida345%
- California345%
- Pennsylvania223%
- Michigan183%
What people with 585 numbers report
People whose own number starts with 585 filed 1,304 FTC complaints since Jul 24. 21% were about calls showing another 585 number. The most common named subject was debt-relief pitches.
Area codes on the calls they reported
- 585 (same code)27621%
- 833 (toll-free)655%
- 888 (toll-free)333%
- 877 (toll-free)333%
- 866 (toll-free)302%
Busiest 585 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
| Prefix | Complaints | Numbers | Carrier | Exchange |
|---|---|---|---|---|
| (585) 304-xxxx | 8 | 6 | Peerless Network | Oakfield |
| (585) 540-xxxx | 7 | 7 | Hd Carrier LLC | Rochester |
| (585) 844-xxxx | 7 | 7 | Fractel, LLC | Fairport |
| (585) 215-xxxx | 6 | 5 | Tc Systems, INC. | Wyoming |
| (585) 516-xxxx | 6 | 4 | Boost Subscriberco L.L.C. | Batavia |
Carriers operating in 585
NANPA has assigned 676 585 prefixes (NPA-NXX central-office codes) across 78 rate centers: 23% to wireless carriers, 75% to landline and VoIP operators; 75% are pooled blocks shared by several carriers. 4 prefixes were assigned in the last 12 months (newest 2026-10-09). The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| Frontier Communications | Incumbent landline (ILEC) | 183(27%) | 35 | 2018-04-10 |
| Verizon Wireless (Cellco Partnership) | Wireless | 69(10%) | 7 | 2024-01-17 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 56(8%) | 45 | 2025-12-12 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 47(7%) | 12 | 2026-02-05 |
| Verizon (landline) | Incumbent landline (ILEC) | 39(6%) | 29 | 2004-07-25 |
| PAETEC (Windstream) | Competitive / VoIP (CLEC) | 34(5%) | 18 | 2015-07-29 |
| Omnipoint Communications, INC. | Wireless | 33(5%) | 4 | 2021-12-14 |
| Twc Ip Enabled Services, LLC | Competitive / VoIP (CLEC) | 22(3%) | 17 | 2016-12-22 |
| Bandwidth.com | Competitive / VoIP (CLEC) | 21(3%) | 19 | 2022-10-03 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 17(3%) | 17 | 2024-12-30 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 14(2%) | 11 | 2013-07-19 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 13(2%) | 5 | 2013-12-17 |
Largest rate centers (exchanges) by prefixes: Rochester (296), East Rochester (29), Batavia (25), Webster (14), Fairport (13), Olean (13), Henrietta (12), Wellsville (12), Canandaigua (9), Albion (8). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 585 numbers
Before you call back
- Debt reduction is the top named complaint here. Don't pay upfront fees for debt relief; the FTC's Telemarketing Sales Rule bans them. Talk to your lender or a nonprofit credit counselor instead. Read about debt-relief robocalls.
- Look up the full number above. A missed call from 585 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in New York
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: New York Attorney General.
- New York formally adopted the FTC's National Do Not Call Registry as its own state list rather than running a separate one, so a single free registration at donotcall.gov covers you. State authorities can still enforce against telemarketers who ignore it, in addition to any federal penalty.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 585: questions answered from the data
Where is area code 585?
Area code 585 serves Rochester, East Rochester and Batavia, New York, covering Monroe County, Genesee County and Livingston County and 9 more counties. It has been in service since November 15, 2001. It was split from area code 716.
What time zone is area code 585 in?
Area code 585 is in the Eastern time zone (UTC−5, or UTC−4 during daylight saving time). The current local time is shown at the top of this page.
What are calls from 585 numbers usually about?
Since Jul 24, consumers filed 685 FTC Do Not Call complaints about 585 numbers. The most common named subject was debt-relief pitches: 17% of complaints, 73% of them recorded messages. Across all subjects, 56% of callers who answered the question said the call was a robocall.
When do 585 spam calls happen?
29% of the complaints that give a call time describe calls between 2pm and 5pm, and 91% came on weekdays, most often on Wednesday. Times are as consumers reported them.
Are calls from 585 numbers really local?
Not necessarily. 56% of the FTC complaints about 585 numbers came from New York residents, but only 40% from people with 585 numbers themselves. The calls are mostly regional rather than aimed at 585 phones specifically.
Are 585 robocalls increasing?
In the four weeks to Oct 20, consumers filed 240 FTC complaints about 585 numbers, 21% more than the four weeks before.
How do I report a 585 scam call in New York?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In New York, the New York Attorney General also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Other New York area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.