413 Area Code: Springfield, Massachusetts
Area code 413 serves Springfield, Holyoke and Pittsfield, Massachusetts in the Eastern time zone, in service since 1947. Consumers have filed 4,263 unwanted-call complaints against 3,666 different 413 numbers, 631 of them with the FTC in the last 30 days. Look up the exact number that called you below.
Area code 413 at a glance
- State
- Massachusetts
- Main cities
- Springfield, Holyoke, Pittsfield, Amherst, Chicopee, Northampton + 56 more
- Counties
- Hampden County, Berkshire County, Hampshire County, Franklin County + 1 more
- Local time
- —Eastern
- In service since
- 1947
- Local dialing
- 7 digits allowed
- Exchanges
- 63 rate centers, 605 prefixes
Sources: NANPA area code and central office code records (refreshed weekly); cities and counties matched from US Census Bureau and USGS place names.
Most-reported 413 numbers
Ranked by FTC Do Not Call complaints this month, then all-time FTC and FCC complaints. Only numbers with enough complaints for a full report page are listed. Click one for what it was reported for and where.
What calls from 413 numbers are about
2,334 FTC Do Not Call complaints about 413 numbers since Jul 24. The most common named subject is debt-relief pitches, at 19% of complaints (94% of those were recorded messages). Overall, 35% of callers who answered said the call was a robocall.
FTC complaint subjects
- Dropped call / no message1,17250%
- Other / unspecified55324%
- Debt reduction44319%
- Impostor (government, business, family)442%
- No subject given392%
- Home improvement & cleaning211%
- Medical & prescriptions161%
FCC complaints by call type, last 2 years
- Prerecorded Voice8656%
- Live Voice6140%
- Text Message75%
Live-voice calls are from a person; prerecorded calls are robocalls.
When 413 spam calls come in
31% of complaints that give a call time describe calls between 11am and 2pm. 91% came Monday to Friday, most on Thursdays, the pattern of call-center robocall campaigns that run on business hours. Times are as consumers reported them to the FTC.
By hour of the day
By day of the week
Is it getting worse?
692 FTC complaints about 413 numbers in the last four weeks, down 45% on the four weeks before. FCC complaints about 413 numbers peaked in 2015 (336); the FTC's daily Do Not Call data has carried most of the volume since mid-2026.
FTC complaints per week
FCC complaints per year
Years shown as '15 to '26; the current year is partial.
Who gets these calls
64% of the FTC complaints about 413 numbers came from people whose own phone number also starts with 413, and 67% from Massachusetts. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Where complainants live
- Massachusetts1,57267%
- Florida924%
- Texas713%
- New York542%
- California542%
What people with 413 numbers report
People whose own number starts with 413 filed 2,424 FTC complaints since Jul 24. 61% were about calls showing another 413 number. The most common named subject was debt-relief pitches.
Area codes on the calls they reported
- 413 (same code)1,48561%
- 833 (toll-free)643%
- 888 (toll-free)633%
- 877 (toll-free)592%
- 855 (toll-free)502%
Likely campaigns using 413 numbers
Groups of numbers that drew the same FTC complaint in the same pattern over the last 60 days. The grouping is statistical and doesn't identify who is calling.
Busiest 413 prefixes this month
FTC complaints in the last 30 days, grouped by the first six digits. When one prefix collects complaints about many different numbers, a campaign is usually cycling through that block. The carrier is who NANPA assigned the prefix to, not who made the calls.
Carriers operating in 413
NANPA has assigned 605 413 prefixes (NPA-NXX central-office codes) across 63 rate centers: 19% to wireless carriers, 81% to landline and VoIP operators; 78% are pooled blocks shared by several carriers. 10 prefixes were assigned in the last 12 months (newest 2026-10-13). The carrier holding a prefix is who the number was issued through. It says nothing about who is calling, since caller ID is routinely spoofed.
| Carrier | Type | Prefixes | Rate centers | Newest assignment |
|---|---|---|---|---|
| Verizon (landline) | Incumbent landline (ILEC) | 163(27%) | 60 | 2009-09-15 |
| PAETEC (Windstream) | Competitive / VoIP (CLEC) | 141(23%) | 53 | 2018-03-02 |
| Verizon Wireless (Cellco Partnership) | Wireless | 40(7%) | 11 | 2026-10-08 |
| Onvoy (Sinch) | Competitive / VoIP (CLEC) | 37(6%) | 31 | 2023-07-28 |
| Omnipoint Miami E License, LLC | Wireless | 26(4%) | 7 | 2026-10-13 |
| AT&T Mobility (New Cingular Wireless PCS) | Wireless | 25(4%) | 7 | 2021-12-29 |
| Bandwidth.com | Competitive / VoIP (CLEC) | 21(3%) | 15 | 2026-01-07 |
| Level 3 (Lumen) | Competitive / VoIP (CLEC) | 20(3%) | 18 | 2016-09-22 |
| Tc Systems, INC. | Competitive / VoIP (CLEC) | 16(3%) | 14 | 2019-03-26 |
| Metro by T-Mobile (MetroPCS) | Wireless | 15(2%) | 5 | 2021-09-23 |
| MCImetro (Verizon Business) | Competitive / VoIP (CLEC) | 14(2%) | 12 | 2017-04-17 |
| Ton80 Communications, LLC | Competitive / VoIP (CLEC) | 9(1%) | 9 | 2022-03-14 |
Largest rate centers (exchanges) by prefixes: Springfield (143), Holyoke (36), Pittsfield (33), Amherst (27), Chicopee (23), Greenfield (20), Northampton (19), Westfield (16), Palmer (13), Great Barrington (11). Source: NANPA Central Office Code Utilized Assignments (public, refreshed weekly).
What to do about calls from 413 numbers
Before you call back
- Debt reduction is the top named complaint here. Don't pay upfront fees for debt relief; the FTC's Telemarketing Sales Rule bans them. Talk to your lender or a nonprofit credit counselor instead. Read about debt-relief robocalls.
- Look up the full number above. A missed call from 413 with no voicemail is usually a robocall; anyone who needs you will leave a message.
- If it looks like a neighbor's number, it may be spoofed. See calls from your own area code.
- Block repeat callers: iPhone, Android, or your carrier's free filter (Verizon, AT&T, T-Mobile).
Report it in Massachusetts
- Unwanted sales calls and robocalls: donotcall.gov (FTC). Scams and fraud: ReportFraud.ftc.gov.
- Spoofing, texts and call-blocking problems: FCC consumer complaints.
- State complaints: Massachusetts Attorney General.
- Massachusetts is one of the states that maintains its own Do Not Call registry alongside the federal National Do Not Call Registry, so telemarketers calling Massachusetts numbers are expected to check both lists. Registering on the federal list at donotcall.gov is free and never expires; the state list is administered separately and may have its own registration process and renewal period.
Your FTC and FCC reports are published (without your name or number) in the datasets this page is built from. How to report unwanted calls.
Area code 413: questions answered from the data
Where is area code 413?
Area code 413 serves Springfield, Holyoke and Pittsfield, Massachusetts, covering Hampden County, Berkshire County and Hampshire County and 2 more counties. It has been in service since 1947.
What time zone is area code 413 in?
Area code 413 is in the Eastern time zone (UTC−5, or UTC−4 during daylight saving time). The current local time is shown at the top of this page.
What are calls from 413 numbers usually about?
Since Jul 24, consumers filed 2,334 FTC Do Not Call complaints about 413 numbers. The most common named subject was debt-relief pitches: 19% of complaints, 94% of them recorded messages. Across all subjects, 35% of callers who answered the question said the call was a robocall.
When do 413 spam calls happen?
31% of the complaints that give a call time describe calls between 11am and 2pm, and 91% came on weekdays, most often on Thursday. Times are as consumers reported them.
Are calls from 413 numbers really local?
Not necessarily. 64% of the FTC complaints about 413 numbers came from people whose own phone number also starts with 413, and 67% from Massachusetts. Calls that look local to the person receiving them are the signature of neighbor spoofing: robocallers display a number from your own area code because you're more likely to answer.
Are 413 robocalls increasing?
In the four weeks to Oct 15, consumers filed 692 FTC complaints about 413 numbers, 45% fewer than the four weeks before.
How do I report a 413 scam call in Massachusetts?
Report unwanted sales calls and robocalls to the FTC at donotcall.gov, and scams to ReportFraud.ftc.gov. The FCC takes complaints at consumercomplaints.fcc.gov. In Massachusetts, the Massachusetts Attorney General also handles consumer complaints about scam calls. Reports feed the public data this page is built from.
Other Massachusetts area codes
Sources: FTC Do Not Call complaints (unverified consumer reports), published every weekday and available here from Jul 24; FCC Consumer Complaint Data, public record, imported nightly; NANPA numbering records. A number appearing here means consumers reported calls that displayed it. Caller ID can be spoofed.